The BasicTalk Support Site is organized into five easy-to-navigate Centers where you can learn how to manage your account, set features, get information about billing and payment, and find technical guidance when needed.
Go to the Billing & Payment Center to learn how to view and print your billing statements, update payment information or make a payment in your Online Account.
Go to the Manage Account Center for information on managing your BasicTalk™ service right in your Online Account.
Go to the Features & Services Center to learn how set up and use Voicemail and how to use the other BasicTalk™ features.
Go to the Technical Support Center for information about setting up your BasicTalk Box™ and for help resolving common service issues.
Go to the New Customer Center to begin using your BasicTalk™ service, starting with the installation of your BasicTalk Box™.
¹Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. RATES EXCLUDE INTERNET SERVICE. Alarms, TTY and other systems may not be compatible. BasicTalk 911 service operates differently than traditional 911. See 911 for details.