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BasicTalk™ Online Account

Manage your BasicTalk service and features in your BasicTalk Online Account. There is no need to register and nothing you need to do to set up your Online Account. It was automatically created when you signed up for BasicTalk service. Your Online Account is available 24 hours a day, 7 days a week.

To sign in to your Online Account, you need your 10-digit BasicTalk phone number and your password, which you selected when you signed up for service. If you do not remember your password, you can reset it.

Sign In

Sign in to Your Online Account 
  1. Click Sign in to your BasicTalk Account.
  2. Enter your:
    • Username or 10-digit BasicTalk phone number (numbers only).
    • Password.
  3. Click Sign In.
Reset Forgotten Password
Change Current Password
Change Username
Unlock Online Account

Online Account Tabs

View some of the functions available in your Online Account.

Billing & Payment

Helpful Hints

  • If you needed to Reset Your Password, note the following:
    • The link in the reset email expires in 24 hours.
    • Your current password is no longer valid; you must use the link in the email to set a new password.
    • If you receive multiple emails, the latest email contains the valid link.
    • If you do not receive an email, the email address in your account might be incorrect.
  • Confirm that your 911 Address is accurate so that emergency services can easily find your home in case of an emergency. You can check and update your 911 Address from the BasicTalk Box & 911 Settings tab under Features & Settings on your Summary page.


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